Social Media Marketing Services
Marketing your small business with a big impact.
Need social media marketing support to grow your Geelong-based business?
As a small business owner or start-up, you have a lot on your plate. Perhaps you lack the time, knowledge or tools to market your business. Or your current social media efforts aren’t matching up to the results you’re getting.
The social media landscape changes all the time, but what doesn’t change is what your customers want to see. By using my social media knowledge, brand design skills and understanding of customer experience, my marketing support services are just what your business needs to stand out and succeed.
The missing piece of your social media marketing strategy.
Cool captions and aesthetically pleasing images aren’t enough to make a successful social media strategy. There’s one key thing many brands forget to consider when using social media – customer experience. Delivering a great customer experience is all about being conscious and mindful of the customer's needs. Once you know what your customers want and what will get them to stop scrolling, engage with your posts and explore your website, you’ll find that social media marketing becomes one of your most successful marketing channels.
Social media marketing that sets your business apart
Working with small businesses and start-ups across Australia, I provide ongoing social media management and as-needed marketing consulting. Together, we’ll nail your marketing and strengthen your social media strategy with curated content, analytics, custom graphics and a customer experience lens.
My bespoke marketing consulting services include:
Ongoing social media management (minimum 3 months to ensure enough time to start generating results).
Social media marketing training, equipping businesses to run their own social media with confidence and a solid plan.
Marketing consulting sessions to provide training, discuss ideas or review plans via phone, Zoom or face to face.
How I do it:
Cx-centered marketing naturally requires in-depth knowledge of your ideal customer. I’m a marketing consultant who takes the time to not only understand your customer but also how they interact with your business and access your content. We’ll dive down deep into their wants, needs and behaviors.
The process for incorporating that gold into your social media management? Here’s a rundown:
We have a consult call to discuss your business, ideal customers and objectives.
I provide a no-obligation quote.
If you choose to go ahead, I create a 4-week content plan.
You provide feedback and I make changes.
Following the content plan, I manage your socials for a month.
I send a report analysing the results.
We repeat the process monthly.
Your business grows and you reap the rewards.
I’m all about sharing my knowledge and giving business owners the tools they need to confidently manage their own social media if they choose to. I can run a half-day training session and provide a how-to handover document if you want to continue the good work in-house.
Who I’ve done it for:
As a qualified designer and marketer, I’ve delivered holistic marketing services for small businesses, start-ups, and large Australian and international brands. CRC is your Boutique Social Media Agency based in Geelong, Australia.